Shipping Policy
Important to Know:
- Order Cut-Off: Orders placed by 4:00 PM EST are processed on the same business day.
- Processing Time: Orders are prepared and shipped within 0-2 business days (Monday to Friday).
- Delivery Estimates: Shipping in Canada takes 3-5 business days after dispatch.
- Free Shipping: Delivery is free on all orders (no minimum purchase required).
When will my order be processed?
Orders placed before 4:00 PM EST are eligible to be processed on the same business day, provided the volume is not too high. Orders placed after the deadline will start getting processed the next business day. It takes us 0-2 business days to process your order, depending on how many orders we have at the moment.
How long does processing take?
Processing your order takes 0-2 business days, Monday through Friday.
How long does delivery take?
Delivery within the Canada takes 3-5 business days after dispatch.
Do you charge for shipping?
No. Shipping is free on all orders within the Canada.
Can I cancel or change my order after I have placed it?
Orders can be canceled or changed before they are processed or shipped. To cancel an order, please send an email immediately to support@dreabon.com.
If the order has already been shipped, it can be returned upon delivery in accordance with our return policy.
My order has not arrived within the maximum delivery time. What should I do?
If your order has not arrived within the delivery window, check your tracking link. If the package still has not arrived, contact us at support@dreabon.com with your order number.
What should I do if I receive a product that I did not order or that is damaged?
Please send clear photos of the product and its packaging to support@dreabon.com. The case will be investigated and resolved immediately.
Get in Touch
Phone: +16134168427
Email: support@dreabon.com
Service Hours
Monday to Friday - 10:00 AM to 4:30 PM EST
Registered Entity
Dreabon operates under Ad Spend s.r.o., incorporated in the Czech Republic.
Registered Address
Křižíkova 44
Prague 18600
Company Details
Company Number: 21259666
VAT Number: CZ21259666
D-U-N-S Number: 984057800